Case study: rebranding a recruitment firm without losing its search visibility

A recruitment firm changed its name and nearly gave away fifteen years of search visibility in the process. This is what the work looked like, and what I would do differently if I were starting it again.

The situation

Route Networking Group had been placing people in Boise and across Idaho for years. The name no longer fitted what the business had become, so it became RNG Group.

A rebrand is a marketing decision. It is also, whether anyone intends it or not, a technical one. Every page that ranked, every link pointing at the old name, and every piece of content written under the old brand is now attached to a business that no longer calls itself that.

The risk is not that the new name performs badly. The risk is that the site quietly stops being understood, and nobody notices for six months because the enquiries tail off slowly rather than stopping.

What the audit found

I ran a full read-only audit before changing anything. Three findings mattered more than the rest.

Most of the blog was unreachable. 102 posts had no internal links pointing at them. They existed in the sitemap and nowhere else. From Google’s point of view, and from a reader’s, they may as well not have been published.

The site was competing with itself. Nineteen posts were targeting keywords another post on the same site was already targeting. That is not a ranking problem, it is an arithmetic one: two pages splitting the signal for one query beat neither the competition nor each other.

The structured data contained ratings nobody had given. The site was publishing review markup with star ratings that did not come from real reviews. That is a manual-action risk, and more importantly it is not true.

What changed

The work ran over several weeks, one class of problem at a time, verifying the live site after each. Batching unrelated fixes is how you end up unable to say which change caused which result.

What was measuredBeforeAfter
Posts with no internal links pointing at them1023
Images with missing alt text1298
Posts targeting a keyword another post already owned190
Automated accessibility violationsPresent0
Content score, first optimised article3975
Content score, second optimised article3976
Measured before and after. The three remaining orphan pages are a KML file, a referral page and a contact page, none of which need to rank.

The internal linking was rebuilt as a generated map rendered through a filter, rather than by editing 160 articles by hand. That matters for a reason that has nothing to do with SEO: the client edits their own site. Hand-edited links get overwritten the first time someone opens the page builder. A generated block survives, and switching it off is one deletion.

The cannibalisation fix is the one most people get wrong. Changing the focus keyword field in an SEO plugin changes nothing, because Google never sees that field. Re-targeting a page means rewriting its heading and thinning the competing phrase out of the copy. In each of the nineteen pairs, the stronger page kept the head term and the other moved onto a query its content already answered.

Crawl budget went to the pages that earn it. 165 tag archives, 46 testimonial pages and the job-detail template were set to noindex while still passing link value. Redirects were rebuilt so every one resolves in a single hop rather than a chain.

The part that was not technical

Partway through, two articles refused to improve past the low seventies no matter what went into them. The reason turned out to be worth more than the fix.

Both were written for employers. Both targeted phrases where every result on page one was a job board serving candidates. The page was answering a question nobody searching that phrase was asking.

No amount of optimisation wins a search whose intent belongs to someone else. It is the same judgement that decides which terms a service business should chase at all. I stopped, said so, and we left those two where they were. That is a better outcome than spending another day pushing a number that would not have brought a single client.

What I would tell you if you are about to rebrand

  • Audit before you announce. You want the map of what currently earns attention while the old name still ranks, not afterwards.
  • Protect the page that explains the rename, and any historical announcement whose title carries the old name. Blanket find-and-replace destroys your own record.
  • Never edit a client testimonial to fit the new brand. Those are someone else’s words.
  • Fix structure before you write anything new. Adding content to a site where a hundred pages are already unreachable is pouring water into a bucket with no bottom. Coverage of a subject is what earns authority, and that takes fewer articles than most people think.
  • Decide what you are not going to rank for. The two articles we abandoned taught us more about the buyer than the six that worked.

The headline number here is not the content scores. It is that a business changed its name without losing the visibility it had spent years earning, and now has a site where the pages it wants found are the pages that can be found.


Not sure which part to fix first?

Most founder-led businesses are not short of marketing activity. They are short of a decision about what matters. The Founder-Led Marketing Scorecard takes about three minutes and tells you which of seven areas is holding the rest back.

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